Damn good lunch… Or is it really? That is the question, for many lunch firms. And in this industry, you will for sure find these ‘middlemen’, that managed to sneak themselves in between the chef and the customers.
Let’s just call them ‘the lunch mediators’ – they are the lunch industries’ response to Wolt or JustEat. The takeaway platforms take 20% of the cost-benefit from the restaurants and the lunch mediators take 20% of the lunch money.
This money cannot be used for good raw materials or extra love in the kitchen. Seen from the kitchen’s perspective, that is a problem. And it doesn’t get better to experience that the contact to the customers, the ones who eat the food, is lost.
Maybe the customers will send an e-mail afterward if there is something wrong with the delivery. But without direct contact with the customers and given the possibility to correct mistakes, the kitchen may first hear from the customers again, when they already made up their mind to change the supplier.
Lunchbuddy is a ‘Software as a Service platform’, that ensures direct contact between the kitchen and the ‘end eaters, it reduces food waste, and it opens up for feedback, individual choices, fast and smooth planning, orders for your guests, and smooth administration and lunch delivery.