MarTech
Automation
Email marketing, lead nurturing, and segmentation perform best when they run automatically - precisely, timely, and based on actual behavior. We design and code the templates that carry the communication, and we build the automation flows that activate them. From visual design to technical execution, the same team holds the thread, and it shows in the final result.
Customer Engagement
Personalization, recommendations, and omnichannel communication are not features they are expectations. We work with the platforms and customer journeys that make it possible to meet customers where they are, with content that is actually relevant, at the right time.
CRM & Customer Experience
Strong customer relationships are built on frictionless experiences and communication that resonates. We implement the technologies and processes that make this possible, and ensure they work seamlessly with the rest of the stack instead of standing alone.
Data & Analytics
Great MarTech starts with great data. We work with server-side tracking, data modeling, performance reporting, and A/B testing, ensuring that the data flowing into your systems is clean, structured, and ready to be activated.
Permission
Permission is not just compliance it’s the foundation of all relevant communication. We analyze and structure your entire permission architecture: who has consented to what, across which channels, and what that means for segmentation and activation. It’s complex work, but it determines whether you’re allowed to communicate with your customers, and whether they actually want to hear from you.
AI
We embrace AI where it creates real business value and remain skeptical where it doesn’t. In MarTech, we use AI to improve segmentation, personalization, and content relevance at a scale that isn’t possible manually. We help identify where AI actually makes an impact in your setup and implement it in a way that is explainable, measurable, and responsibly managed.
A new meyers.dk created for everyone with a passion for great taste, culinary craftsmanship, ingredients, organic food, and quality - and the communities that naturally arise when we gather around a meal.
Meyers
Website, eCommerce
A new meyers.dk created for everyone with a passion for great taste, culinary craftsmanship, ingredients, organic food, and quality - and the communities that naturally arise when we gather around a meal.
Spenn
Martech
In the summer of 2023, Dwarf became part of an ambitious international collaboration to develop Spenn – the Nordics’ new loyalty currency. The vision was clear: to create an attractive and effective loyalty currency that unites the Nordics’ largest loyalty programs, providing members with an easy and valuable way to earn and spend points.
Norwegian
Martech
Individual, well-timed communication to the customers and to the market. It’s sales but it’s also service. How it will be perceived is about timing and personal relevance.
Testimonial
"For us, Dwarf is not only an agency but a key partner for our CRM activities. We have been working together for many years, and Dwarf is now an important part of the Norwegian family. Dwarf has helped us during very challenging times, like the pandemic, and has always stepped up to offer us the help, advice, and assistance we needed. We can rely on them for any help and improvement in the CRM area – from strategy to planning and execution, from getting the best out of our tech assets to improving our figures on conversion rates or engagement rates. With Dwarf on our side, we have been able to improve our overall figures in CRM, successfully developing a winning strategy for our digital business."
Agillic
Our primary platform for marketing automation and personalization in the Nordics. With more than 40 instances built from scratch and over 15 years of combined experience, we are among the most experienced Agillic partners in the market - from data structures and segmentation logic to complex customer journeys and GDPR setup.
Bloomreach
One of the strongest platforms for personalization and omnichannel engagement at enterprise level. With certified expertise and hands-on implementation experience, we help unlock Bloomreach’s full potential from CDP setup and identity resolution to real-time activation across channels.
Tealium
The foundation of a strong data environment including tag management, server-side data collection, and identity resolution across systems and channels. We use Tealium to ensure that data flows cleanly and structurally into the rest of the stack, so personalization and activation are built on a solid foundation.
Braze
One of the most powerful platforms for real-time customer engagement across email, push, in-app, and SMS. We are Braze-certified and help leverage the platform’s strengths fully - from campaign setup and channel orchestration to advanced segmentation and behavior-based triggers.
MarTech
- API integrations
- Customer journey design
- Data analysis & insights
- Data processing & modeling
- Data transformation
- Domain & DNS setup
- Email deliverability & security
- Email strategy & optimization
- Email template design & coding
- Loyalty program design
- Performance tracking & reporting
- Personalization & hyper-personalization
- Segmentation
- Technical & system architecture
- Triggered & automated communication
Contact
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